At Dosti Food Delivery, we aim to provide fast, safe, and reliable delivery of your favourite meals right to your doorstep. This Delivery Policy explains how our delivery process works.
1. Delivery Areas
We currently deliver across Penukonda and nearby surrounding locations covered by our delivery team.
2. Delivery Time
Standard delivery time is 20–45 minutes, depending on the restaurant location, food preparation time, and traffic conditions.
Peak hours, bad weather, or high demand may cause slight delays.
3. Order Tracking
Once your order is confirmed, you will receive real-time updates until your food is delivered. Our team ensures transparent and accurate information at every step.
4. Delivery Charges
Delivery charges may vary based on:
Distance from the restaurant
Order value
Any applicable charges will be clearly shown before checkout.
5. Delivery Attempts
If our delivery partner cannot reach you:
They will attempt to contact you 3 times.
If unreachable or the address is incorrect, the order may be marked undeliverable, and refunds may not be applicable.
6. Packaging & Safety
We work only with trusted restaurants that follow strict hygiene and packing standards.
All orders are sealed properly to maintain freshness and prevent tampering.
7. Delayed Deliveries
Delays may occur due to:
Weather conditions
Traffic congestion
Restaurant load
We will always try our best to keep you informed.
8. Contact for Delivery Support
For any delivery-related issues, you can contact our customer support team for immediate assistance.